I took an interesting class today on Negotiations. I’ve been reading Stuart Diamond’s Getting More book.
The key takeaways I got are:
to always be in the other person’s shoes
to see the ‘picture’ in the other person’s head
to always seek out the person of authority to make decisions
Stuart also says that negotiations are:
55% the people
37% the process
8% the substance
It boils down to being and living in the moment. So much of our lives are lived as Seth Godin calls the lizard brain. Keep practicing your negotiations – seek out opportunities to negotiation and just ask!
Many of us think David was a major underdog in this fight. From reading through the first few chapters of David & Goliath by Malcolm Gladwell, he’s changed my mind that David may not have been such an underdog to Goliath as I thought…
The biggest event on television will now be available to those wanting to view them from their computer screens for free on NBC.
Interesting to see how this will affect advertising, and if it will draw people away from the television experience or be more of a compliment to the viewing experience of television. Either way, a win for the digital space, next step is how to capitalize on enhancing the viewers’ experience
If you haven’t seen the article (more of a rant) ran by Forbes, which went viral (2MM pageviews). Brian Dunn concedes that Best Buy made some significant mistakesover cancellation of some internet orders just before Christmas but says BBY is strong, profitable.
But Dunn has less patience for predictions of Best Buy’s demise. “Some believe the Internet has made physical retailing (i.e., stores) irrelevant. There’s no doubt that the Internet, and the mobile web in particular, have changed the way people shop, but there is strong evidence that consumers continues to value the experience of shopping in stores.”
Also today, Best Buy released its December sales results. It said its same-store sales fell 1.2 percent and customer traffic was lower than expected. (Greg)
Nevertheless, the Richfield-based consumer-electronic giant said its December revenues totalled $8.4 billion, with online revenuesup26 percent. And it still expects to meet analysts’ earnings expectations for the full year.
One of the already ‘leaked’ buzz trend for CES this year is smart appliances, with home technology being one of the fastest growing trends by businesses in the past few years. Will this be the year it finally takes off?
Walmart purchaces Small Society, a mobile and social network based business. The move is a response to ‘scan and scram’ shoppers who search brick-and-mortar stores for products they like, but then use barcode scanning apps like Ebay’s RedLaser or Amazon’s Price Check to locate them at lower prices elsewhere.
It will be interesting to see Best Buy’s mobile strategy in-store, considering that many pundits call us ‘Amazon’s showroom’.